Leading this week’s CX and marketing newsbyte, BlueOcean launches a new API for third party access to analytics, Salesforce Adds to Digital 360 and more. BlueOcean, a company known for its platform ...

Salesforce’s Slack platform has changed its API terms of service to stop organizations from using Large Language Models (LLMs) to ingest the platform’s data as ...

As people increasingly use their mobile phones and other devices to shop, it has become imperative for vendors to improve the shopping experience, making it as simple as possible, given the small ...

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS Code. Salesforce on Wednesday released the third version of its agentic AI ...

Salesforce has agreed to buy application programming interfaces (API) management company MuleSoft for approximately $6.5bn. The acquisition is set to bolster the company’s position as a leader in ...

In a security advisory posted last week, the Software-as-a-service (SaaS) provider said that on July 18, the firm became aware of the issue, which affects a "subset" of Marketing Cloud customers that ...