Salesforce has been busy. The company closed out 2022 with shares trading at their lowest value since the start of the pandemic, but has since seen a resurgence as tech gained momentum throughout 2023 ...

FinancialForce.com, an online cloud accounting solution on the Force.com platform via Salesforce.com, has released My Account, extending the benefits of the Salesforce Customer Portal. FinancialForce ...

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...

It just got a whole lot easier to launch a loyalty program for your customers, as Salesforce has announced a new product that will help you make customer retention a serious priority. While acquiring ...

The holy grail of customer experience these days involves gathering all of the data on an individual customer into a single record. Today at Dreamforce, the company’s massive customer customer ...

DALLAS and SAN FRANCISCO, May 28, 2020 /PRNewswire/ -- Today, AT&T (NYSE: T) and Salesforce (NYSE: CRM) announced a multi-year strategic agreement to deliver entirely new connected experiences for ...

Marc Benioff, Salesforce co-founder and co-CEO, gives the keynote address at Dreamforce 2017. (Salesforce Photo by Jakub Mosur Photography) Enterprise software companies are thinking along the same ...

AARHUS, Denmark, Sept. 25, 2025 /PRNewswire/ -- Stibo Systems, a global leader in master data management (MDM) solutions, today announced the availability of MDM SmartSync™ for Salesforce, a solution ...

Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Salesforce.com, a 9-year-old company that has grown mostly ...

How many times have you called into a company, answered a bunch of preliminary questions about the purpose of your call, then found that those answers didn’t make their way to the CSR who ultimately ...

The Code42 Incydr Product Protects Salesforce Customer, Pricing and Pipeline Data from Malicious and Unintentional Insider Risks Detects report exports to untrusted personal devices when employees ...