Salesforce is deeply integrating Sales Cloud with Slack. The Marc Benioff-led CRM giant today said it is launching Slack Sales Elevate, a new experience in the work collaboration platform that will ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

This implementation reflects Pavan Palleti’s broader architectural approach—combining platform-native capabilities, event-driven design, and security-first thinking.

It’s AI Day. And as Salesforce prepares to announce what they consider “the future of trusted enterprise AI” this afternoon, CMSWire has a sneak peek at one of the biggest reveals: Salesforce AI Cloud ...

Salesforce Inc. today launched a new suite of features called Salesforce Foundations to help larger businesses that span multiple industries unify their sales operations. In addition, it provides free ...

SEATTLE--(BUSINESS WIRE)--Today, Amazon (NASDAQ: AMZN) announced the Buy with Prime for Salesforce Commerce Cloud integration. This solution helps Salesforce merchants seamlessly integrate Buy with ...

For better decision-making with artificial intelligence, data must be at the core, positioning solutions — such as Salesforce Data Cloud — to most effectively unlock deeper insights and predictive ...