TMCnet

Saltbox Mgmt Introduces S1, Defining a New Category of AI-Enabled Salesforce Services

MINNEAPOLIS, Jan. 21, 2026 /PRNewswire/ -- Today, Saltbox Mgmt announced Saltbox.One (S1), a foundational AI platform that ...
CMS Wire

Saleforce Service Cloud 2 Adds Crowd Sourced Knowledge, Twitter Integration

Salesforce for Twitter is free from the company's AppExchange and offers customer-service features to help Salesforce users manage the conversation, uncover the numbers behind Twitter interactions and ...
TMCnet

World Economic Forum and Salesforce Empower Global Leaders With First-of-its-Kind Agentic Assistant for the 2026 Annual Meeting in Davos

Salesforce (NYSE: CRM), the world's #1 CRM, today announced the activation of the World Economic Forum's institutional knowledge powered by Agentforce 360 to support over 3,000 of the world's most ...
Destination CRM

Salesforce.com's Second Stab at Service

It's been nine months since Salesforce.com introduced its Service Cloud, an integration of in-the-cloud customer service information including third-party data from services such as microblogging ...