San Francisco-based Helpshift has rolled out an integration with Salesforce Service Cloud that allows service agents to support customers directly within the app. The integration connects directly ...

Salesforce is launching a redesigned Salesforce Mobile App and a learning app called Trailhead GO with exclusive features to Apple's iOS and iPadOS. As part of the Apple-Salesforce partnership, ...

Salesforce.com unveiled on Thursday a set of development tools to enable companies to almost instantly embed advanced customer service features directly into the mobile apps they make available to ...