We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...

SALT LAKE CITY-- (BUSINESS WIRE)-- NICE inContact, a NICE (Nasdaq: NICE) business, today announced NICE inContact CXone support for intelligent routing of omnichannel customer interactions natively in ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...

Coveo today announced the addition of online storage and file-sharing service Dropbox to the diverse systems from which Coveo for Salesforce, launched earlier this month, can draw contextually ...

Coveo today introduced Coveo for Salesforce, for the first time placing the power of a highly advanced, enterprise unified indexing engine in the hands of end users, through a limited, advance free ...