Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...
Agentforce delivers fully customizable autonomous AI agents that can connect to any enterprise data and take action across sales, service, marketing, and commerce Agent Builder enables users to build ...
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SAN FRANCISCO & ROSELAND, N.J.--(BUSINESS WIRE)--Today, Salesforce (NYSE: CRM), the #1 AI CRM, and ADP (Nasdaq: ADP), a leading global technology company providing human capital management (HCM) ...
A Salesforce talent executive told BI that expertise isn't necessarily an indicator of being a great manager. Lori Castillo Martinez said that collaboration and task management, however, are key ...
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