Customer service chat is a staple of most online retailers. Rather than pulling up a phone app, figuring out what number to dial, and waiting on hold for hours, the response time of a chat system is ...

Smartphones are continuously getting more powerful and more sophisticated but, at the same time, they are also getting more complicated for some users. Perhaps no OEM in the Android market knows that ...

RCS is a messaging standard that enables richer text, high-quality media, reactions, typing indicators, enhanced security, and more. Galaxy phones can connect to RCS with the Samsung Messages app, ...