The job satisfaction gap between younger and older workers continues to widen, with a 15-point difference emerging in 2025, according to a June 11 report from The Conference Board. While 72.4% of ...

PICATINNY ARSENAL, N.J. - The U.S. Army recently announced the start of its annual Tenant Satisfaction Survey to gather crucial feedback from Soldiers and their families about their housing ...

Customer feedback can be a valuable resource in improving satisfaction and the employee experience. For years, companies have damaged their relationships with customers by failing to act on the ...

Now that every click, comment and conversation can be tracked and analyzed, businesses are inundated with feedback. From customer reviews to employee surveys, the volume of data available can be ...

With the advent and growing use of social networking and the Internet, today’s customer feedback looks a lot different than it did 10 years ago. Customer feedback can come from numerous sources ...

If you don’t like or understand how to use the products you’re selling as a company, consider that a hint that your customers probably won’t either. One way to make sure you don’t fall into that ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. Most people say they want to work remote—or at least ...

Continuous feedback has been a cornerstone of organizational performance for many years, but recent trends around remote working have made feedback culture more important than ever for company ...

The satisfaction of employees is top priority for Tucson-based Nova Financial & Investment Corp. because it translates into satisfied customers. Nova was ranked as the number one mid-size employer for ...