TVs and Blu-ray players sold at the retailers will come with the new digital movie service called Alphaline Entertainment. It follows similar services from Best Buy, Walmart. Erica Ogg is a CNET News ...

Sears accepts payment for installation but leaves the washer job unfinished. The company ignores refund requests, showing how communication quickly collapses. Escalate your complaint with proven steps ...

Karen Plaskon’s refrigerator breaks under her Sears Master Protection Agreement, and Sears approves a replacement.

The temperature hit 83 degrees on June 11. And the temperature was rising inside Barbara Scull’s refrigerator. It died. At least the Kenmore appliance, which she purchased from Sears in 2016, was ...

Joan Greenough speaks to CBC News on Monday after learning trespassing charges had been dropped against her. A Fort Saskatchewan, Alta., woman who is recovering from a heart attack says she counted on ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

A home warranty is the best way to protect the systems and appliances you use every day. Depending on the plan you choose, your home warranty covers damage to your kitchen appliances, HVAC, septic ...

WILLOW GROVE, Pennsylvania (WPVI) -- The last Sears in the Delaware Valley will be permanently closing its doors. The store located at the Willow Grove Park Mall in Montgomery County is the last ...