The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions. The agency said the move is meant to eliminate the risk of fraud ...
Social Security’s telephone customer service sucks, acting leader admits. Many senior citizens agree
Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...
Social Security will no longer process bank account changes via phone There are two ways to change your bank info: online or in-person The agency's other phone services will remain the same ...
When Dolores Taylor needed to update her bank information with the Social Security Administration (SSA) earlier this year, the 84-year-old Alaska resident called her local Social Security office and ...
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