Waymo, Alphabet's self-driving tech company, has officially launched a mobile app on iOS, making it possible for residents in Phoenix to directly hail one of the company's autonomous taxis. The app ...

What matters most to modern customers? Convenience and efficiency. Instead of waiting to get answers or working through cumbersome phone systems, customers want self-service options to quickly find ...

Commbox has launched the WhatsApp Bot-Squad, a digital customer service tool for the insurance industry. The wide variety of WhatsApp bots will automate self-service client interactions via WhatsApp.

SS&C GlobeOp has extended its app availability from just SS&C fund administration clients, to all clients on the GlobeOp platform. GlobeOp Financial Services was acquired by SS&C Technologies in June ...