Jennifer Miele got a glimpse into the heart and soul of Bishop Edward Malesic soon after he assumed his duties in the Diocese of Greensburg in 2015. “On day one, he gave me his cellphone number and ...

I’ve always believed that the people engaging with customers on a daily basis are the most important part of an organization. That’s why the servant leadership model clicked in my mind from the moment ...

In the 1970s, and during the war in the United States, a researcher described how "[military] [l]eaders serve the newest followers when they welcome them to the installation, driving them to where ...

ALTHOUGH 2020 BEGAN with promise and optimism, we were all soon thrown into an unexpected global crisis that sparked tremendous uncertainty, fear, and anxiety. Our health and welfare were threatened ...

Pakistan Economic and Social Review, Vol. 55, No. 2 (Winter 2017), pp. 511-531 (21 pages) In the dynamic world of business where creativity is the sole way to be competitive, employees’ creative role ...

The new chief medical officer of Memorial Healthcare System seeks to build relationships, foster trust, and embrace teamwork. Servant leadership embraces a team approach and facilitates everyone's ...

There’s been a lot of discussion in the business world about “servant leadership.” First of all, with all the different definitions floating around, what does it really mean? And once you’ve ...

Twenty years ago, I received a unique gift. This gift impacted my career by introducing me to a servant leadership model I’ve tried to emulate since. I was living in Seattle and had taken off for ...

Firefighter engagement is crucial for the effectiveness and well-being of fire service teams, yet many departments struggle with low levels of motivation and involvement. Diminished firefighter ...

Whether you’re running a single location or a 10,000-unit restaurant chain, success is built on the shoulders of those who show up to work and believe in your vision. As a leader, you may have an ...

What is the purpose of a leader? Should a leader set direction, decide strategy, and tell others what to do, or should a leader be a facilitator, helping the group to achieve shared goals? Most of us ...