Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Fieldman's Asset & Work Management Platform has launched a self-service appointment scheduling module integrated with its dynamic scheduling feature. This innovative addition empowers utilities and ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

ST. LOUIS – Metro Transit officials are enhancing its Call-A-Ride service for riders with disabilities by implementing ‘Spare’, a new scheduling and dispatching software launching Monday. The upgrade ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...

TAMPA, Fla. and SASKATOON, SK, Dec. 8, 2025 /CNW/ - Coconut Software announces a strategic partnership with Suncoast Credit Union, Florida's largest credit union, to implement a unified appointment ...

In today's rapidly evolving field service sector, the difference between success and failure often hinges on a simple yet crucial element: the integration of technology. Imagine a scenario where a ...