SAN FRANCISCO--(BUSINESS WIRE)--Today, Blameless, a leader in incident management solutions and artificial intelligence innovation, proudly announced the integration of the Backstage Service Catalog ...

Tribold, the world's leading provider of Enterprise Product Management (EPM) software specifically developed for Communication Service Providers (CSPs), has been evaluated again in the December 2011 ...

Service management organizations are beginning to focus on improvements, principally on service delivery and the type of services that are being delivered. This is being driven by a shift in consumer ...

Sixth in a series of articles expanding on “Ten Steps to Modifying User Behavior and Reducing IT Costs,” an October Computerworld.com column by Computer Associates International Inc.’s Stevie Sacks.

Red Hat issued its quarterly update to the OpenShift platform today, adding among other things, a Service Catalog that enables IT or third-party vendors to create connections to internal or external ...

I admit I don’t remember much from the English literature classes I’ve taken, but somehow the quote from Shakespeare’s play, Romeo and Juliet, has always stayed at the top of my mind. “What’s in a ...

CHICAGO, Nov. 29, 2023 /PRNewswire/ -- With growing industry adoption, an emphasis on digital transformation, integration with emerging technologies, and a possible move towards outcome-based models, ...

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...

Better manage your asset licensing from a single platform. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. We list the best IT asset management ...

With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...