SAN FRANCISCO--(BUSINESS WIRE)--Today, Blameless, a leader in incident management solutions and artificial intelligence innovation, proudly announced the integration of the Backstage Service Catalog ...

Service management organizations are beginning to focus on improvements, principally on service delivery and the type of services that are being delivered. This is being driven by a shift in consumer ...

SAN FRANCISCO, March 25, 2024--(BUSINESS WIRE)--Today, Blameless, a leader in incident management solutions and artificial intelligence innovation, proudly announced the integration of the Backstage ...

I admit I don’t remember much from the English literature classes I’ve taken, but somehow the quote from Shakespeare’s play, Romeo and Juliet, has always stayed at the top of my mind. “What’s in a ...

CHICAGO, Nov. 29, 2023 /PRNewswire/ -- With growing industry adoption, an emphasis on digital transformation, integration with emerging technologies, and a possible move towards outcome-based models, ...

Dublin, June 22, 2021 (GLOBE NEWSWIRE) -- The "Global Catalog Management Systems Market with COVID-19 Impact by Type (Product Catalogs and Service Catalogs), Component, Deployment Type, Organization ...

With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...