Architecture has the power to emotionally engage with its occupants. Tactfully crafted spatial moments extend architecture into experience design - a growing need in the experience economy. Through ...

Late this summer, Washington County in Minnesota expects to open its new Central Service Center, a 31,375-sf building located next to the Woodbury Village shopping mall in Woodbury, Minn., a suburb of ...

Much of Washington County’s new Central Service Center is made of wood and, to the surprise of many, it’s fire-resistant. “It’s a wooden structure with a lot of warmth,” said Ernesto Ruiz-Garcia, lead ...

While call centers are critical to consumer businesses, many organizations still perceive them as cost centers. They have to dedicate a part of their call center budget toward non-revenue-generating ...

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...

Artificial intelligence tools are making their way into the solar industry, from small rooftop residential solar projects to the largest utility-scale solar facilities. Three new AI-supported tools ...