Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. InvGate Service Desk is a feature-rich, ITSM-level help ...

Salesforce.com on Tuesday unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through social networks like Facebook and Twitter. Desk.com, which ...

The services are free upgrades to users of Autotask's professional services automation platform and are among the company's biggest upgrades to date, according to CEO Bob Godgart. Autotask introduced ...

Salesforce.com on Tuesday unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through social networks like Facebook and Twitter. Desk.com, which ...

ORLANDO, FL--(Marketwired - Jun 5, 2013) - Unimax Systems Corporation ®, a leading provider of employee self service, telecom reporting and MAC administration software, today unveiled a new Unified ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. It’s still the information technology (IT) dark ages despite portal, help desk toll-free ...

VENTURA, Calif.--(BUSINESS WIRE)--Global advertising technology leader The Trade Desk (Nasdaq: TTD) today announced the launch of its certified service partner program for small and medium-sized ...

Technology is evolving at a stellar pace, and the frequency, size and level of sophistication of cyber-crime is evolving alongside it. AV Test, an Independent IT-Security Institute, claims that ...

While new processes, approaches and technologies may change the way that support is provided, the requirements for technical resources won’t. According to Gartner, IT service desks cost as a percent ...