Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...

LONDON, Feb. 11, 2025 /PRNewswire/ -- Wanstor, a leading Managed Services & Security Provider (MSSP), has earned the distinguished 4-star Business-Led Certification from the Service Desk Institute ...

NHS North of England Commissioning Support’s (NECS) IT Service Desk has been awarded an internationally renowned accreditation by the Service Desk Institute (SDI) for outstanding best practice. NECS ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced that the change management module in its flagship IT help desk software, ServiceDesk Plus, has ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the IT management division of Zoho Corporation, today announced that the IT asset management (ITAM) module in its flagship IT service desk software, ...

The University of St Andrews has become the first university in the UK, and the second in the world, to be accredited with 3-star service desk certification from the Service Desk Institute (SDI). The ...

The service desk team at Norfolk Community Health and Care NHS Trust (NCHC) has become the first in Norfolk to be awarded the customer-led certification by the Service Desk Institute (SDI). Following ...