A wave of cyberattacks targeting service desks has exposed a new social engineering technique in which criminals exploit the trust placed in front-line support staff to bypass security defenses and ...

Too many healthcare organizations have support teams focused on break-fix, ongoing maintenance and other keeping the lights on work at the expense of making progress on strategic projects. Continuous ...

While secure remote access remains a key driver of DaaS adoption, deployments increasingly focus on broader efficiency goals, according to Gartner's 2025 Magic Quadrant for Desktop as a Service. DaaS ...