With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

I find that a lot of recruiters think my military service resembles what they've seen in Hollywood movies. How do I overcome that perception in an interview? As you transition to work with civilians, ...

Question: As a hiring manager, I often interview military veterans. I struggle with how to ask about their time in service. I want to know what they did and how it could impact their work in the job I ...

Not everyone who is in the fire service has a desire to promote, and there isn’t anything wrong with that. We need good leaders at all ranks in the fire service. Yes, I wrote that—leaders at all ranks ...