Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. A system that remembers customers’ preferences, can understand ...

Work with people in group living facilities to explore their “roots,” and create a book or portfolio with residents and patients. Collect and document what life was like during major recent historical ...

Wow customer service stories are essential to the growth–cultural and financial–of most companies in most industries. Why do these over-the-top, creative acts of customer service matter? “Because ...

James Chen, CMT is an expert trader, investment adviser, and global market strategist. David Kindness is a Certified Public Accountant (CPA) and an expert in the fields of financial accounting, ...

Service-learning is a pedagogical and andragogical approach in which student learning outcomes are realized concomitantly with meeting the needs of a community organization. Service-learning also ...

The goal of the Gary Horowitz Service Learning Program is to foster an environment of social responsibility and community engagement, and to prepare students for their roles as citizens of the ...

No matter how tasty your menu, customers won't come back if they have bad experiences with your customer service. For this reason, training employees to offer good customer service can help you drive ...

Assoc. Prof. Bridget Marshall's Disabilities in Literature class focuses on learning outside the classroom during their service learning trip to the Lowell Association for the Blind. Watch the video ...

The UAB Office of Service Learning and Undergraduate Research connects students, faculty, and community nonprofit partners to enrich student academic learning, promote civic engagement, and to ...

Applied learning is a practical approach that is supported by research to increase student motivation, foster student-centered instruction, and provide real world application. It is also an ...

How do you access a RESTful web service? That depends on what you're trying to accomplish. If you just want to test connectivity, a terminal-based utility like curl is a great RESTful web service ...