AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...

The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE:NOW), the enterprise cloud company, today announced the ServiceNow platform has received FedRAMP certification from the U.S. government that ...

ServiceNow offers technical management support to large IT operations, with a focus on the help desk and ITSM. Its three certification paths will help validate your skills with this rising IT platform ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

LONDON, August 9, 2010 /PRNewswire/ — NTT Europe (http://www.eu.ntt.com/), an ICT solutions partner and subsidiary of NTT Communications (http://www.ntt.com ...

Customer Service Institute of America recognizes ISN for its award-winning customer service ISN, the global leader in contractor and supplier information management services, announced today it has ...

Etisalat and Dubai World Central’s joint venture company Smartworld has been awarded ISO/IEC 20000-1:2011 certification for Information Technology Service Management. The service management standard ...

New online learning platform empowers tradespeople with practice exams and study materials across 25+ skilled trades, ...