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FrontRange Solutions – When it comes to times of change; whether new business, mergers & acquisitions or downsizing, maintaining customer focused Service Management can be a real challenge. Typically ...

In a command as vast and loaded with such a huge variety of information technology, the Army Contracting Command's Chief Information Office G6 has the task of corralling the various information tools ...

In recent months, we have seen increasing attention on how companies are managing their IT outsourcing agreements. The unfortunate reason for much of this attention is that many of these outsourcing ...

NEW YORK & SANTA CLARA, Calif.--(BUSINESS WIRE)--The EY organization and ServiceNow (NYSE: NOW), the leading digital workflow organizations making the world work better for everyone, have announced an ...

As a security professional, IT service management can be your best friend. Service tickets indicate a regular, defined process that your organization’s IT team follows. As security officer, you need ...

RESTON, Va., Nov. 12, 2024 /PRNewswire-PRWeb/ -- Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today SRM Case 8.0, the latest version of the SRM Case ...