Online retailer The Very Group is bolstering its service experience across the business through the use of Atlassian’s Jira Service Management tool. The Very Group, a multi-billion dollar online ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. We list the best IT infrastructure management services, to make it simple and easy to streamline ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. We list the best IT management tools, to make it simple and easy to manage all of your IT systems ...

BMC is rolling out BMC Database Solutions with Next Generation Technology (NGT), targeted at DB2 for z Systems to meet 24x7 infrastructure demands and reduce database management costs. “The digital ...

Thirdera and 3CLogic have come together to provide a service management tool for public agencies — a reflection, the companies said, of the increasing demand for digital technologies in government.

Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

With different signals around enterprise service management, it can be helpful to dig into what is the ‘why’ behind it…and why it will stick around even when the marketing hype around it is slightly ...