Customer service is all about managing emotions. Whether a caller needs help fixing a product or taking care of a task right before the holidays, the customer has come to your team for help. How you ...

Ukrainian President Volodymyr Zelenskyy has stated that the Security Service of Ukraine's Operation Pavutyna ("Spider’s Web") demonstrated that Ukraine is capable of effective tactical decisions in ...

JACKSONVILLE, Fla. — We often like to focus on a specific member of the military, but in this week's Stories of Service, we'd like to shine a light on an organization that is doing its best to make ...

A nationwide organization known as PACT – People + Animals = Companions Together – wants to ensure service members don’t have to surrender their beloved pets through their program, Operation Foster.

JACKSONVILLE, Fla. — There are thousands of members of the military who live on the First Coast, and while the region has one of the largest military populations in the country, our veteran population ...

The Coast Guard cutter Munro seized more than 20,000 pounds of cocaine in a single drug interdiction mission Tuesday, the largest seizure a national security cutter had completed involving a go-fast ...