SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today announced ServiceNow Messaging Service to help ...

At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions HOBOKEN, N.J., May 07, ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...

LAS VEGAS, May 06, 2025--(BUSINESS WIRE)--Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

From its early roots in IT service management, ServiceNow is spreading out to streamline the way people request help and action across the enterprise ServiceNow has quietly risen to become one of the ...

With the change of government in late 2023, the New Zealand Parliamentary Service wanted a single platform to automate, simplify, and connect processes and make it easier to onboard and offboard ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...