ROCKVILLE, Md. — 3CLogic, a leading provider of cloud contact center software for enterprise businesses, today announced its newest offering for ServiceNow ®, as it continues to extend its existing ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform for business transformation, and Five9 (NASDAQ: FIVN), provider of the ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic today announced a collaboration with ServiceNow to deliver integrated voice self-service and intelligent agent routing to ServiceNow’s Customer Workflows ...