ServiceNow CSM的行业应用 · 金融行业：快速处理客户投诉，符合监管要求 · 电信行业：高效管理大规模客户服务请求 · 制造业：实现产品问题到现场 ...

ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform ...

ServiceNow Named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center“What we believe sets ServiceNow apart is our ability to go beyond simple request intake to ...

SANTA CLARA, Calif., January 15, 2025--ServiceNow Named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center ...

Sprinklr Integrates with ServiceNow Sprinklr, a customer experience management platform provider, today announced a ServiceNow Customer Service Management (CSM) integration. Companies can use Sprinklr ...

Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating costs.

3CLogic, the leading AI and cloud contact center solution for ServiceNow®, today announced the integration of its AI and CCaaS capabilities by a leading auto manufacturer as it seeks to optimize its ...