Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...

ASHBURN, Va., Nov. 28, 2023 /PRNewswire/ - DXC Technology (NYSE: DXC), a leading Fortune 500 global technology services company, and ServiceNow (NYSE: NOW), the leading digital workflow company making ...

When it comes to transformation stories, give me something ambitious. That's exactly what I got from CDW's presentation at Now at Work 2021. It's about changing your business to deliver what your ...

The best tools for change management are ones that ease the transition into change. Identifying the people who are receptive to change can be instrumental in the success of an initiative. Many of the ...