LAS VEGAS--(BUSINESS WIRE)--KNOWLEDGE16 – ServiceNow (NYSE: NOW), the enterprise cloud company, today unveiled a new application that connects departments, systems and workflows to transform the way ...

ORLANDO, Fla.--(BUSINESS WIRE)--KNOWLEDGE17 – ServiceNow (NYSE: NOW), today announced ServiceNow Communities, a major new application in its Customer Service Management solution. More than ever, ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI ...

ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NOW) (NYSE: NOW), ...

At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...

ServiceNow Inc. is part of a breed of companies seeking to capitalize on the third stage of what has been a steady evolution in software-driven enterprise customer management. Starting as an element ...

ServiceNow is officially rolling out its customer service management offering in a move that'll expand its addressable market and put it on a collision course with established players such as ...

Service Now provides a critical role for IT productivity, and increasing customer service and HR productivity also. The business has provided strong returns to investors over the last 5 years. Having ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow launched a new version of ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...