There are two current trends in IT with diametrically opposed points of view that are worth looking at. The first is shared services, wherein the IT organization becomes the internal service provider ...

What to know about the changes coming to UNC-Chapel Hill's back-office functions.

In the current economic environment, CIOs are in the crosshairs of competing demands. They are under pressure to cut IT spending even though their organizations are more reliant than ever on a growing ...

The government’s shared services strategy is currently not on track to deliver value for money, according to the National Audit Office (NAO). An NAO report on the shared government services strategy, ...