One thought kept running through my mind while I tested the ShoreTel 6 phone system: “This is too easy.” Surely, I thought, there must be a point at which the ShoreTel PBX becomes a pain in the neck.

ShoreTel, a provider of simple IP phone systems with fully integrated unified communications, reportedly announced it is helping healthcare organizations “cure a variety of communication ills that ...

I'm in need of some expertise in the area of VOIP systems. We're getting ready to deploy a new VOIP phone system across the 3 buildings for my County, and Shoretel has the winning bid. We leveraged ...

Traditional telecom networks used to be considered fairly secure because you generally needed to be physically there to access the system. With IP networks, voice is much more vulnerable because of ...

Today, we highlight two VoIP-related product announcements and point our readers to a free report on unified communications. The first announcement comes from ShoreTel, which last week released ...

ShoreTel is expanding its Sky cloud-based product portfolio with the introduction of AppFuse, a new application integration solution that is intended to unify CRM with the telephone. But more so, ...

Shoretel 6, the latest version of ShoreTel Inc.s distributed IP telephony platform, places new emphasis on interoperability, reliability, security and usability, making it an attractive alternative ...

John Edwards is a veteran business technology journalist. He co-authored the first book on using computers in a law office and is a former columnist for Law Technology News. Lawyers have always ...