“When I think of Six Sigma, I think of it as a world-class level of quality. You don’t need to get any better,” declares Bill Robinson, vice president of quality at EasyLink (www.easylink.com), a ...

A sigma is someone who values being true to themselves over conforming to expectations just to "fit in." Many teens are drawn to the sigma identity as it celebrates individuality and breaks from ...

Process shifts are naturally occurring within any process. Process shifts are calculated over months, not years. Understanding how the shifts occur can help you hone in on inefficiencies found in any ...