Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You've spent thousands - tens of thousands! - on a customer ...

A customer relationship management (CRM) system can really help your micro business to grow. We take a look at some platforms and their key features. Customer relationship management (CRM) systems ...

Few pieces of tech jargon are as unwieldy as CRM–customer relationship management. But what CRM systems do is actually quite simple. A CRM system is like an electronic Rolodex souped up so that every ...

Having a great new customer relationship management system won't be worth much until you figure out how to get everyone to use it. CRM experts provide tips on how to get members of your sales, ...

Customer Relationship Management (CRM) is increasingly taking centre stage within business strategies. As customers demand a more personalised and meaningful experience with brands, managing and ...

One Education, the specialist provider of professional services for schools, academies, and multi-academy trusts, has commissioned and implemented a customised version of the Really Simple Systems CRM ...

Customer Relationship Management systems are not accounting systems. CRM systems don’t do billing, cash receipts, disbursements or payroll. If a CRM system isn’t used, a company still continues to ...

With eight years of experience implementing CRM systems and leading MO Agency to become the top HubSpot CRM partner in Africa and the Middle East, I've gained valuable insights into helping our ...