Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...

Businesses use Six Sigma methods to improve the quality of their manufacturing processes by discovering and correcting the causes of imperfections and errors. The development and pursuit of new ...

As a manager or executive at a small business, “Six Sigma” is probably not on your to-do list. Yet this proven methodology for quality improvement, developed at Motorola in the early 1980s and ...

How do you implement the Six Sigma methodology? Consider the 5W1H approach when implementing it for your organization. 5W1H ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

Social media is more than just another channel for customer care; it’s a game changer. Companies that don’t realign their customer care strategies and processes to adjust to this new reality will ...

Welcome to the Six Sigma Line! This series of blog articles addresses topics that we find interesting and provides potentially useful information to anyone trying to enhance their business skills. In ...

Tom Kelly, instructor of supply chain at Western Michigan University, shares his experience on the benefits of Lean Six Sigma certification courses, which the Haworth College of Business will begin ...

The 21st Theater Sustainment Command and U.S. Army Europe (USAREUR) have successfully completed multiple Lean Six Sigma (LSS) projects as part of a focus on fiscal stewardship and continued readiness.

SIX SIGMA HAS BEEN TOUTED AS a powerful quality improvement method that boosts employee job satisfaction and increases profits. Although many shops striving to improve operations and profits have ...