Acquiring new customers is cool and perhaps a little too exciting for most entrepreneurs, particularly startups, that they often put customer retention on the back burner. Keeping existing customers ...

That’s where Forbes Advisor comes in – we’ve scoured the market and carried out rigorous testing to bring you our pick of the ...

Our experts have assembled the ultimate SMB toolkit with our top tested picks for CRM, e-commerce, web hosting, and more, so you can focus on growing, not guessing. I’ve been writing and editing ...

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

Discover the best small business CRM for your team. Compare pricing and features to find the right fit for customer relationship management. Customer relationship management software that caters to ...

Explore how AI is transforming business software by enhancing efficiency, automation and insights.

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. As the remaining half of 2025 unfolds, small businesses ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

Infusionsoft, Inc. offers Web-based sales and marketing automation software for small businesses. The software is a marketing automation suite that helps small business succeed by managing their sales ...

Here's my rundown of the top small-business accounting software, including stuff nobody told you. I'll cover QuickBooks, FreshBooks, Xero, and more.

After examining 44 CRM platforms using our proprietary rubric and performing hands-on software testing, Forbes Advisor’s top ...