ROCHESTER, N.Y. – The smart meter switchover across our region has been rocky for some customers. The vendor hired by RG&E/NYSEG to install the meters is understaffed and many customers say they can’t ...

Jefferson Parish is facing accusations that its process for awarding what could be a $100 million contract to replace nearly every water meter in the parish with more reliable, smart technology was ...

A ComEd customer was denied a claim for damage to his electrical system caused by a melting smart meter, despite a history of melting meters and a 54% increase in smart meter complaints this year. Rob ...

Patricia Nilsen, President and CEO of NYSEG and RG&E, joined Voices to discuss continued complaints from customers about smart meters.

AUSTIN (KXAN) – It just kills Lori Latimer to let her plants die. “These are some Mother’s Day gifts,” she said. “I used to have beautiful pink and white flowers all over this one and now it’s just a ...

Born and raised on Chicago’s Northwest Side, Steve Starobrat traded city life for the suburbs, buying a Prairie-style home in Elgin’s historic district. He’s lived in the house, originally built in ...