Co-authored by Nigel Bairstow, Ph.D., and Jeremy Neofytos, Research Assistant Over the last seven years, the customer experience on social media has shifted dramatically, moving away from the early ...

Has the ban started, and how will age verification work? Platforms will need to deactivate accounts for users under 16 and stop teens from making accounts until they are that age, or face fines of up ...

There’s no shortage of advice available about cracking the algorithm, including posts dissecting platform updates, cheat sheets, and trend predictions. But recently, in a candid WhatsApp discussion ...

Have you been harmed by a social media algorithm? If so, U.S. Sen. John Curtis wants to let you sue. The Algorithm Accountability Act, introduced Tuesday by Curtis and co-sponsored by Arizona Democrat ...

The social media trends shaping 2025 are like something we’ve never seen before—the landscape is undergoing a massive transformation. There is a seismic shift where social media networks are moving ...

There’s been a striking decline in public confidence in social media platforms, according to the 2025 Ethics Index published by the Governance Institute of Australia. One in four Australians now rate ...