The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.

You may have never heard of National Public Data, yet your personal information may have been compromised in the company's recent massive data breach. The background check company, which is owned by ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

The Social Security Administration has reduced wait times for those contacting the agency. However, with its employees ...

Question: I called Social Security's toll-free number over the weekend and received an automated system. When do employees answer the calls? Answer: You can talk with a Social Security representative ...

March 31, 2013— -- Every time you go to a new doctor or dentist and they give you a clipboard brimming with documents to fill out and sign, notice how they always ask for your Social Security ...

The Social Security Administration (SSA) has said its phone service has improved markedly in 2025 after a Democratic lawmaker called for a review of its customer service operations. A review by the ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be. Blake has over a decade of experience writing for the web, with a focus on mobile ...