Although it is sometimes thought that quality assurance (QA) and software testing are the same, they are, in fact, different concepts. They differ in their objectives, features and methods. Testers ...

Quality assurance, or quality control, evaluates and modifies an organization's procedures to make sure they provide the desired results. A quality assurance plan should include an organizational ...

Software quality assurance management (QA) is the process of making sure that quality requirements for products or services are fulfilled. Quality assurance methods ensure that all requirements have ...

In my role at Inspired Testing, I speak with clients across multiple industries every week. From financial services to retail, healthcare to logistics, there's one issue that surfaces in nearly every ...

The way your organization manages its Microsoft licenses is about to change. The software company has overhauled its licensing strategy, and the deadline to sign up for the changes is right around the ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...