Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

The growth of the Relational Databases Software Market is primarily driven by the exponential rise in enterprise data volumes, increasing adoption of cloud-based database solutions, and the ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...

More than 400 million terabytes of digital data are generated every day, according to market researcher Statista, including data created, captured, copied and consumed worldwide. By 2028 the total ...

Let’s say you run a straightforward business that requires a single, one-off software solution to manage that business. What do you do? The answer is easy. You research by reading reviews and ...

I have been writing for newspapers, magazines and online publications for over 10 years. My passion is providing, in a way that is easily accessible and digestible to all, the knowledge needed for ...