Customer-First Commitment Promises Bill Credits if Service is Disrupted and Guaranteed Pricing for Up to Three Years with No Annual Contracts Unveils New Spectrum Brand Platform 'Life Unlimited' ...

Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

Charter Communications CEO Chris Winfrey said he wants customers to think of reliability and credibility when they think of their cable and broadband provider. The cable giant told CNBC it is ...

Charter Communications CEO Chris Winfrey said he wants customers to think of reliability and credibility when they think of their cable and broadband provider. The cable giant told CNBC it is ...

Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...