ORLANDO, Fla.--(BUSINESS WIRE)--ENGAGE 2024– Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced the expansion of its contact center suite of business analytics solutions for business ...

The Mova platform allows you to capture and coach on insights from 100% of your selling and servicing conversations. Autonomously coach your lower performers based on the best agent behaviors and ...

Businesses are swiftly grasping the value of data-driven insights in improving customer interactions and streamlining processes to help them personalize services, improve first-call resolution rates, ...

Voiso, a global provider of AI-powered contact center solutions, has been recognized as a Leader in Mid-Market Speech Analytics in Asia in the G2 Fall 2025 Report. This milestone reflects not only ...

ORLANDO, Fla. -- Verint on the final day of its Engage 2024 conference launched Genie bot, an expansion of its contact center suite of business analytics solutions. Genie Bot is embedded in Verint's ...

Voiso, a global provider of AI-powered contact center software, has published new insights on how businesses can transform speech analytics data into measurable improvements in customer experience (CX ...