We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk software offerings, to see which one better suits your business ...

AUSTIN, TX--(Marketwired - Apr 28, 2016) - Spiceworks, the professional network for IT, today announced IT professionals can deploy and manage its cloud-based help desk solution on smartphones and ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk might be a no-frills ticketing ...

AUSTIN, TX--(Marketwired - Jan 8, 2014) - Spiceworks, the vertical network for IT, today announced a series of updates that simplify how more than 4 million IT professionals manage their technology ...

AUSTIN, TX--(Marketwired - Sep 23, 2014) - Today at SpiceWorld Austin, Spiceworks highlighted two new products to help IT professionals streamline how they manage their technology environment and ...

Great help desk software can improve the productivity, efficiency, and communication of a business by enabling its IT department to quickly respond to customer or employee requests. This can do ...

to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, efficiency, and communication of a business by enabling its IT department ...

Big IT challenges haunt even the smallest businesses. Spiceworks, a company that provides free network management software and also operates a community hub for technology professionals, helps small ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Following the introduction of Spiceworks 7 in September ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. AUSTIN, Texas—The concept of fun isn’t usually what comes ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...