It may be an immensely popular platform, but Steam's terrible customer service is the stuff of legend. It's something Valve has acknowledged in the past, and says it is constantly looking at ways to ...

Steam is opening up about its frequently criticised support measures. Steam Support has a very bad reputation, and it's something Valve has acknowledged as justified by regularly vowing to improve. As ...

Valve have announced improvements to Steam's support services and, in the name of transparency, have launched a new stats page. There you can view such data as the number of submitted help requests ...

Valve has shared some new insight into the speed with which it handles Steam support requests, even launching a new tracker to let you see how things are going. A new blog post from Valve discusses ...

Steam support is now displaying the typical wait time for different types of tickets on its support page. Steam support is slow. That’s a compliant that anyone who uses Steam has heard. Apparently ...

There are several ways to contact Steam support if you need help with your account, or even the app itself. You can contact Steam support through the app, via a web ...

Valve has announced plans to end Steam support for systems running Windows 10 32-bit in the new year, so if you haven't upgraded to a 64-bit version of Windows 10 yet, now's the time. In a new post on ...