Steam's support service is quite lackluster, and isn't the kind of support you'd expect from a giant online marketplace. In his recent Reddit AmA session, Gabe Newell concedes that Steam support needs ...

Gabe Newell responds to fan emails every once in a while. This time, it was a support ticket, and he resolved it. Reddit and Steam user that_earlyguy had lost access to his account and proceeded to ...

Any PC gamer out there will be able to tell you that there are three truths in life: we're all going to die, we all need to pay taxes, and we all know how awful Steam's customer support is. Steam's ...