Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...

Jake Peterson is Lifehacker’s Senior Technology Editor. He has a BFA in Film & TV from NYU, where he specialized in writing. Jake has been helping people with their technology professionally since ...

A few weeks ago, a few strings of code in the Apple Support app showed that it could soon get a “Support Assistant,” based on generative models. The assistant is now live, as a limited experiment. As ...