Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

WhatsApp for Zendesk Enables Help Desk Support to 1.5B Users Companies using WhatsApp for Zendesk can now respond quickly to 1.5 billion chat users in 180 countries using one of the most popular ...

As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

If you really want to know how to set up customer support for your tech company, there is no better place to go than to the customer support for a customer support tech company. In 2011, Salesforce ...

TOKYO--(BUSINESS WIRE)--NIPPON KINZOKU CO., LTD. (TOKYO:5491) (Head office: Minato-ku, Tokyo) will open a "Trial Products & Consignment Processing Support Desk" on Tuesday, April 1, 2025, with the aim ...

Video game publisher 2K is warning the public not to open any emails from its support account after confirming it had been hacked. “Earlier today, we became aware that an unauthorized third party ...