When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

In an unexpected twist, a Microsoft support engineer resorted to running an unofficial 'crack' on a customer's Windows PC after a genuine copy of the operating system failed to activate normally. It ...

Desktop Support Engineer – Rivonia, Sandton – Managed IT Services | R20 000+ The Opportunity If you enjoy leading people and still want to stay hands-on technically, this role gives you both. You’ll ...

It's not just Azure, though Azure support is a big culprit. So what can Microsoft do to fix it, and why is the answer AI? Microsoft Azure has been wildly successful. What started as a weird ...

We identified entry-level jobs at the most valuable companies in the US that pay $100,000 or more. Apple, Microsoft, Amazon, Google, and Facebook pay six figures for these eight roles, according to ...